QUALIFICATIONS:
- Education: Minimum education is working towards an Associate’s Degree in Human Services or Bachelor’s Degree in Social Work
- Licensure: None required.
- Skills/Competencies:
- Clinical skills including in systemic family therapy, crisis intervention, family education, and linking/ advocacy skills.
- Completion of Vroon Vandenburg High Fidelity Wraparound Training.
- Core Expertise: Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
- Independent Judgment: Ability to perform job responsibilities with a high degree of initiative and independent judgment.
- Cultural Competency: Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
- Interpersonal Communication: Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
- Professional & Ethical Conduct: Adheres to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
- Collaboration and Teamwork: Functions effectively as a member of a professional team that includes employees, clients and family members.
- Problem Solving & Decision Making: Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
- Experience: A minimum of one year experience required.
- Other: A valid driver’s license with approved driving record (less than 6 points), personal transportation and insurance, if required to drive on behalf of the agency.
AGENCY SUMMARY:
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JOB SUMMARY:
ESSENTIAL DUTIES:
- Observe and learn intensive care coordination and case management services provided to children and young adults (up to age 21) with severe and persistent mental health needs.
- Shadow Care Coordinators in developing and maintaining service relationships with clients, families, and caregivers to understand engagement and support practices.
- Participate in structured service planning and care coordination activities through High-Fidelity Wraparound, including observation and supported involvement in care plan development and monitoring.
- Observe and assist Care Coordinators, under supervision, with coordination of referrals and linkage to appropriate community resources.
- Learn documentation standards and confidentiality requirements related to client and family interactions, including legal, financial, and clinical records, in accordance with agency guidelines.
- Participate in training related to cultural competency, trauma-informed care, and program requirements.
- Observe identification of urgent, unsafe, and crisis situations and appropriate escalation to supervisors.
- Attend and participate in agency, team, and clinical meetings, including mandatory trainings and treatment coordination activities.
- Observe and support discharge planning and transition activities as appropriate.
- Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
- Demonstrate positive leadership, promote a team-based work environment and a culture of belonging.
- Present the Agency in the most positive light with all internal and external contacts.
- Demonstrate the values and guiding principles of Bellefaire JCB every day, performing with the highest standards of excellence, integrity and ethics.